Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use UCharts.
Your privacy is important to us
We don't share any personally identifying information publicly or with third parties, except when required by law. Your continued use of UCharts will be regarded as acceptance of practices around privacy. If you have any questions about how we handle user data, feel free to contact us via sherotree@gmail.com.
What Data We Collect
We collect only the information necessary to provide and improve our service:
Basic information needed to provide our service
Data Collected:
- Email address for account creation
- Username or display name
- Account preferences and settings
Purpose:
To provide and manage your UCharts account
Information about how you use UCharts
Data Collected:
- Charts created and saved
- Features used and interactions
- Performance and error logs
Purpose:
To improve our service and provide support
System and device information
Data Collected:
- Browser type and version
- Device information
- IP address (anonymized)
Purpose:
To ensure compatibility and security
How We Use Your Data
- • Provide and maintain UCharts services
- • Process your chart creation and customization
- • Send important service updates and notifications
- • Provide customer support and technical assistance
- • Improve our service based on usage patterns
- • Ensure security and prevent fraud
- • Sell your personal data to third parties
- • Share your data for marketing purposes
- • Use your data for unrelated purposes
- • Retain data longer than necessary
- • Access your chart content without permission
- • Share data except when required by law
How We Protect Your Data
All data is encrypted in transit and at rest using industry-standard protocols.
Your data is stored on secure servers with multiple layers of protection.
Strict access controls ensure only authorized personnel can access your data.
We conduct regular security audits to maintain the highest protection standards.
Data Sharing and Third Parties
We may disclose your information if required by law, court order, or government request. We will notify you of any such requests unless prohibited by law.
We may use trusted third-party service providers for hosting, analytics, and support. These providers are bound by strict confidentiality agreements.
Your Rights
You have the following rights regarding your personal data:
Request a copy of all personal data we hold about you.
How to exercise this right: Contact us to request your data export
Correct or update your personal information at any time.
How to exercise this right: Update your account settings or contact support
Request deletion of your personal data and account.
How to exercise this right: Contact us to request account deletion
Export your data in a machine-readable format.
How to exercise this right: Request data export through your account settings
Data Retention
We retain your data as long as your account is active and you continue to use our service. This allows us to provide you with the best possible experience.
When you delete your account, we will remove your personal data within 30 days. Some data may be retained for legal or security purposes as required by law.
Cookies and Tracking
Required for basic functionality like authentication and session management.
Help us understand how users interact with our service to improve functionality.
Remember your settings and preferences for a better user experience.
Children's Privacy
International Data Transfers
Your data is primarily stored and processed in secure data centers. We ensure adequate protection for any international data transfers.
We comply with applicable data protection laws and regulations, including GDPR for European users and other regional privacy laws.
Policy Updates
- • Email notification for significant changes
- • In-app notifications for minor updates
- • Updated policy posted on our website
- • 30-day notice period for major changes
- • Continue using the service (acceptance)
- • Contact us with questions or concerns
- • Request data deletion if you disagree
- • Review changes before accepting
Contact Us
sherotree@gmail.com
Response Time
Within 48 hours
What to Include
- • Your account email
- • Specific privacy concern
- • Any relevant details
Responsibilities
- • Privacy compliance
- • Data protection
- • User rights requests
- • Policy updates
Contact
Same email: sherotree@gmail.com