Privacy Policy

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Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use UCharts.

Data ProtectionTransparent

Your privacy is important to us

We don't share any personally identifying information publicly or with third parties, except when required by law. Your continued use of UCharts will be regarded as acceptance of practices around privacy. If you have any questions about how we handle user data, feel free to contact us via sherotree@gmail.com.

What Data We Collect

We collect only the information necessary to provide and improve our service:

Account Information

Basic information needed to provide our service

Data Collected:

Email address for account creation
Username or display name
Account preferences and settings

Purpose:

To provide and manage your UCharts account

Usage Data

Information about how you use UCharts

Data Collected:

Charts created and saved
Features used and interactions
Performance and error logs

Purpose:

To improve our service and provide support

Technical Information

System and device information

Data Collected:

Browser type and version
Device information
IP address (anonymized)

Purpose:

To ensure compatibility and security

How We Use Your Data

Primary Uses

• Provide and maintain UCharts services
• Process your chart creation and customization
• Send important service updates and notifications
• Provide customer support and technical assistance
• Improve our service based on usage patterns
• Ensure security and prevent fraud

We Do Not

• Sell your personal data to third parties
• Share your data for marketing purposes
• Use your data for unrelated purposes
• Retain data longer than necessary
• Access your chart content without permission
• Share data except when required by law

How We Protect Your Data

Data Encryption

All data is encrypted in transit and at rest using industry-standard protocols.

Secure Storage

Your data is stored on secure servers with multiple layers of protection.

Access Controls

Strict access controls ensure only authorized personnel can access your data.

Regular Audits

We conduct regular security audits to maintain the highest protection standards.

Data Sharing and Third Parties

We do not share your personal data with third parties except in the following limited circumstances: when required by law, to protect our rights, or with your explicit consent.

Legal Requirements

We may disclose your information if required by law, court order, or government request. We will notify you of any such requests unless prohibited by law.

Service Providers

We may use trusted third-party service providers for hosting, analytics, and support. These providers are bound by strict confidentiality agreements.

Your Rights

You have the following rights regarding your personal data:

Access Your Data

Request a copy of all personal data we hold about you.

How to exercise this right: Contact us to request your data export

Update Information

Correct or update your personal information at any time.

How to exercise this right: Update your account settings or contact support

Delete Your Data

Request deletion of your personal data and account.

How to exercise this right: Contact us to request account deletion

Data Portability

Export your data in a machine-readable format.

How to exercise this right: Request data export through your account settings

Data Retention

Active Accounts

We retain your data as long as your account is active and you continue to use our service. This allows us to provide you with the best possible experience.

Account Deletion

When you delete your account, we will remove your personal data within 30 days. Some data may be retained for legal or security purposes as required by law.

Cookies and Tracking

We use minimal cookies only for essential functionality and service improvement. We do not use tracking cookies for advertising or third-party analytics.

Essential Cookies

Required for basic functionality like authentication and session management.

Analytics Cookies

Help us understand how users interact with our service to improve functionality.

Preference Cookies

Remember your settings and preferences for a better user experience.

Children's Privacy

UCharts is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Data Location

Your data is primarily stored and processed in secure data centers. We ensure adequate protection for any international data transfers.

Compliance

We comply with applicable data protection laws and regulations, including GDPR for European users and other regional privacy laws.

Policy Updates

We may update this privacy policy from time to time. We will notify you of any material changes via email or through our service. Your continued use of UCharts after such changes constitutes acceptance of the updated policy.

Notification Process

• Email notification for significant changes
• In-app notifications for minor updates
• Updated policy posted on our website
• 30-day notice period for major changes

Your Options

• Continue using the service (acceptance)
• Contact us with questions or concerns
• Request data deletion if you disagree
• Review changes before accepting

Contact Us

Privacy Questions

Email

sherotree@gmail.com

Response Time

Within 48 hours

What to Include

• Your account email
• Specific privacy concern
• Any relevant details

Data Protection Officer

Responsibilities

• Privacy compliance
• Data protection
• User rights requests
• Policy updates

Contact

Same email: sherotree@gmail.com

Questions About Privacy?

If you have any questions about this privacy policy or how we handle your data, we're here to help.