How can we help you today?

FAQs

Frequently asked questions that you may have can be found below.

Documentation

Browse our documentation site for detailed guides and videos.

Security

Reference our security pages for info that your IT team may ask you for.

License Management

Enter your key and manage the seats on your license to remove any users.

Frequently Asked Questions

If your answer isn't listed below, or found in our documentation site, then please feel free to get in touch directly via email below!

Get In Touch

We're very friendly, and hearing from you is the best part of our day! Feel free to send us an email for personalized technical support if you're a Pro license customer.

Note to users on our Free tier: To ensure the best service for all our customers, personalized technical support is only available with a Pro license.

If you're on a Free tier, please reference our documentation site for detailed self-serve support guides and video tutorials, or report bugs and feature requests on GitHub. Thank you for your understanding! 🙏

(Of course, everyone is always welcome to email us with any general enquiries, too! 😊)

Email Us Report on GitHub

How can we help you today?

Frequently Asked Questions

"Where can I find my receipts?"

"How can I cancel a subscription?"

"What is the refund period?"

"Why is my credit card blocked?"

"How can I update my email on file?"

"Can I try out the products first?"

Get In Touch